We’re proud to stand by our work.
Here are our guarantees to you.
100% satisfaction guaranteed.
Here are our guarantees.
Get the performance promised.
Our Comfort Guarantee
When we install a new system in your home, we will inform you of the temperature range you can expect from your air conditioner or furnace. If your new system cannot meet this temperature range, our technicians will either repair or replace the furnace or air conditioner at no cost to you.
We will take care of your property.
Our Property Protection Guarantee
At Reimer, we value your personal property and will take steps to protect it when we’re working in and around your home, such as wearing shoe covers and putting down hall runners wherever we work. We’ll repair or replace any items we damage while working in your home.
Protection against product defects.
Our No Lemon Guarantee
When you purchase a new air conditioner or furnace from Reimer, you deserve peace of mind. That’s why we guarantee the heat exchanger in your new furnace for ten years. If your air conditioner’s compressor fails two times in the first five years of ownership, our technicians will replace it.
We’ll take care of you.
Our $500 No Frustration Guarantee
When you purchase a new system from Reimer, we promise to take care of you. If your newly installed heating or cooling system breaks down within the first two years of ownership, we’ll have you back up and running within 24 hours of your call. If not, we’ll compensate you $500.
See the energy savings you expect.
Our Energy Savings Guarantee
When we install a new HVAC system in your home, we will set a percentage of your heating or cooling cost that you can expect at minimum. If your new system doesn’t meet this minimum threshold, we will reimburse you for the difference between what you actually saved and what we promised you’d save.
Reimer is a name you can trust.
We’re a company dedicated to our customers.
We stand by our work. Everything we do comes backed by our 100% satisfaction guarantee. If you’re not completely satisfied with our service, our work, or our products, give our office a call. We’ll talk it through with you and find a way to make things right.
That’s the difference working with a local company makes. For all things heating, cooling, and plumbing here in Buffalo and Western New York, call Reimer Home Services.