Nick T. came to service my heating system today. He arrived within the scheduled time and was professional and personable. As a first time home owner I had many questions that Nick seemed happy to answer. He gave clear explanations of what he was doing and why, and offered sound advice and insight. I will definitely use Reimer again and, based on my experience, would recommend them to anyone.
Impeccable work. We only call Reimer for our home & office plumbing after years of trial & error w/ other companies. Michael, Joe, Carl & Jeremy are all highly-skilled & professional. They're a trustworthy group who take pride in their work and they won't steer you wrong. The value Todd has always placed on customer service & support is evident at Reimer Plumbing.
Came out to repair my air conditioning. Technician came out and took time to explain work in detail before beginning. Had to wait a week for new part to come in and technician explained that it may not fix problem. Next step if that didn't work would cost me enough where a new system would be more practical and cost effective. In the end, nothing worked. Reimer appoligized to me ( not their fault to begin with) and refunded all my money within a week. Not only friendly fast service but honest as well. Will be calling them back after tax season for a new unit.
Lou at Reimer was exceptionally professional, courteous and thorough when he worked on our dual system (gas furnace with heat pump). He explained everything he was doing/recommending and ended up being able to save us money by doing some research ahead of time into our ecobee thermostat. Very pleased with the service and professionalism. Highly recommend.
Our furnace failed for good during a very cold spell and Reimer was there the morning it happened when we really needed it. Kevin was very patient with me as I learned about replacing the furnace in my first home. After a little digging we found the right option at a fair price! The install crew, Tim and Mark, were extremely courteous and efficient. I would absolutely recommend them to anyone in the neighborhood!
We scheduled for Michael, Joe, and Tyler to come out to replace all of the old galvanized lines in our basement with pex and move our laundry tub. They were quick to schedule, explained everything they were planning to do, and provided updates as needed throughout the day. They went above and beyond while continuously taking into consideration what was not only in our best interest, but what would also look good. They also did a fantastic job respecting the area in which they were working. Our water pressure throughout the house was immediately improved, and I would feel 100% confident in recommending Reimer (even more specifically, Michael, Joe, and Tyler) for anyone with plumbing needs.
We have had Reimer service our furnace and water tank for years! We love their service's . When you are a member they call you to schedule maintenance. Andrew, the technician that was here yesterday explained a new air filter system very thoroughly in a way I could easily understand. They are always thorough and courteous. Thanks!
MY furnace was only 11 years old and and 3 days ago it wasn't starting. I called Reimer because I had them over last year to repair the a.c.. Lou came by and showed me what the problems were and I decided the best option was a new unit. Nick and Keith installed the new unit the next day. Sure, it was pricey, but I knew I made the right decision in choosing Reimer. They were thorough in the inspection of the old unit and showed me how it was installed improperly. What lay person would know that gas pressures have to be set when it is installed? The company that installed the old unit had never done that, which caused the a.c. drip pan to crack and cause water to come out the furnace base onto the basement floor. That water caused other problems and that was what convinced me to replace the furnace. I can't thank Lou enough for explaining to me why the old furnace was in need of replacing and making me feel comfortable making the decision. Even Mary in the office was very nice when I called.thank you to Reimer for making it easy to recommend your company to all my friends and family.
Todd installed a backup sump pump when our power was out. He was extremely helpful and installed it quickly for us, to prevent the basement from flooding. I highly recommend him and when we need help again, I will request him. Thank you!
This visit from Chris was so much better than the visit just 1month ago from a different company. The other company’s technician was here to fix our AC. He added some coolant and was on his way at a cost of $225. One month later same problem with AC. We called Reimer and the technician Chris was very professional and really nice. He diagnosed the problem as a leaking valve and replaced it. We also signed up for the Silver Membership. The total cost was only slightly higher than the previous one from the other company. We were extremely pleased with the service that Chris provided and the cost was very reasonable. We will be staying with Reimer for any heating/cooling problems in the future!
Called up Reimer as our AC decided to stop working just in time for the hottest week of the year. Lou was over within 2 hours of us calling, and had it fixed shortly thereafter. When complete, he went over our entire system, explaining some options, as we know the furnace/ac is coming to the end of its useful life. Prompt, courteous service!
We have been using Reimer services for several years. We are always happy with their serviceman but Lou S in particular. He explains things so you can understand them and is honest about what needs to be done. We ask for him personally whenever we have a question or a service need.
We are so happy to have found Reimer! After moving into a home that needed more work than we had planned on they were so helpful. Reimer has installed a new hot water tank, a full furnace/AC system and redid our plumbing /sump pump. Yes we have spent a lot of money on this work, but we now have a piece of mind that things are safe and working in our home. You may find Reimer to be "pricier" than other places in the area, but you get what you pay for. Every single person we have come in contact with at Reimer has been so professional, knowledgeable and truly caring. They went above and beyond to make sure we were satisfied. Highly recommend them and only wish they offered more services like remodeling, electrical, etc. Would use this company for everything if I could!!
My furnace is very loud when it is running. What does that mean?
If it is loud when your furnace turns on, it is probably time for a new unit to be installed. Furnaces typically last 10 years before it is time for them to be replaced again. The longer you postpone repairs and maintenance, the harder your system has to work to heat your home.
My furnace is constantly running, but doesn’t produce enough heat. Why?
From the sounds of it, your unit is working overtime to keep your home warm. If you are experiencing spotty heat, call our team to inspect your unit and make any necessary repairs to have your furnace running efficiently.
By keeping up with yearly repairs and maintenance on your furnace, you will avoid having to replace your unit before needed. It will also increase energy efficiency, which will lower your heating bills during those cooler months. Also, furnaces that aren’t maintained or repaired become unsafe for your home when running during the winter.
If you think your furnace needs replace, give our team a call. One of our experienced technicians will be out to your home to do an extensive review of your home and the current model you are using. Once we learn more about your heating needs, our team will be able to provide you with the next steps.